Carrie Irvine, NorthTec Part of XW18
With budget constraints looming we couldn’t justify additional spend on iPads, so we looked for a better way to utilise the devices we already had. iPads which had lived for years in under-utilised carts were brought home to our Service Desk where we developed a centralised pool of loan iPads maintained using Jamf Pro, DEP & VPP.
As part NorthTec’s Desktop Support & Quality Learning teams Carrie has been configuring and supporting Apple devices in a predominantly Windows environment since 2012. Carrie’s passion lies in automation, facilitating improvements to the user experience and supporting ongoing research into adoption of emerging technologies to improve student outcomes.