Screencasting for dummies IT Professionals

James Smith, Culture AmpPart of XW17

Learn how to use engaging video content to support your customers/users and help get them back to work quicker without them even picking up the phone.

We’ll be covering a number of tools (both free and paid) to create screencasts that can be used in conjunction with support documentation.

What to Bring

Please bring your Mac with the ScreenFlow beta¬†installed, I’ll provide a serial on the day which will give you full access to the software for 30 days. If you are bringing an iPhone or iPad, please also download Clips.

James is a Systems Engineer for Culture Amp, a 100 person startup based out of Melbourne, SF, NY, & London focussed on Employee Engagement.

In a previous life he has been a Barista, DJ, and Technical Director for corporate events.

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