Screencasting for dummies IT Professionals

James Smith, Culture AmpPart of XW17

Learn how to use engaging video content to support your customers/users and help get them back to work quicker without them even picking up the phone.

We’ll be covering a number of tools (both free and paid) to create screencasts that can be used in conjunction with support documentation.

What to Bring

Please bring your Mac with the ScreenFlow beta installed, I’ll provide a serial on the day which will give you full access to the software for 30 days. If you are bringing an iPhone or iPad, please also download Clips.

James is a Systems Engineer for Culture Amp, a 100 person startup based out of Melbourne, SF, NY, & London focussed on Employee Engagement.

In a previous life he has been a Barista, DJ, and Technical Director for corporate events.