Supporting Apple using Best Practice at Faculty of Education @ UoA

William McGrath, University of AucklandPart of XW12

This presentation is on best practice techniques that the Faculty of Education at the University of Auckland is delivering to users this year to ensure quality of service and to improve security of our fleet. The presentation aims to inform those who are in the business of informing key decision makers of their options when deploying Apple technology in their departments, and making their Apple devices EQUAL citizens to their Microsoft counterparts. Topics covered include:

  • Mac OS X’s FileVault 2 technology
  • Securing iOS devices using Profile Manager (or potentially any other mobile device management solution) to ensure devices follow University policies and are set up (correctly) to use the wireless networks provided by campus
  • Deploying Active Directory and Profile Manager together
  • Security Best Practice for SOEs
  • Securing our Server fleet

The presentation will allude to the changes that have come to us thanks to centralization of IT, for example, our Exchange mail services moved centrally this year, and we used Profile Manager to make the changes to user’s profiles so that they would use the correct server after the migration. This may include a demonstration of how simple the changes were to implement.

  3.3 MB

Integration of iOS/OSX Devices into an Enterprise Environment

Adam Ware, Queensland University of TechnologyPart of XW12

This presentation is on Integration of IOS/OSX Devices into an enterprise environment using Profile Manager found in OSX Lion Server and Casper Management Suite. Topics covered include:

  • ¬†Basics of Profile Manager and Lion Server.
  • Using alternatives like Casper Management Suite to standardise and deploy IOS and OSX devices
  • Setup of profiles for standardisation across a fleet of IOS devices
  • Logistics of device management.
  • Apple store/App management and deployment.
  • Push mobile profiles across devices.
  • Integration with Microsoft AD

Intended Audience is anyone support or deployment staff interested in managing larger number of iOS devices across a network.

  9.5 MB

SNMP Monitoring of Devices using Lithium

Matthew Tilney, Australian National UniversityPart of XW12

Audience: System administrators responsible for monitoring a number of
networked servers or clients. Beginner to moderate knowledge of system

Lithium is a product recently setup at ANU to provide remote monitoring
and reporting information from our Print services. Currently monitored
devices include Windows Servers, Windows XP ‘kiosk’ machines, Konica; Hp
and Lexmark printers, Custom network-serial port devices and Lion servers
associated with out student printing system. However you could use it to
monitor any SNMP (and to lesser extent IP) capable devices on your network
where up-time or responsiveness impacts the running of the service.

This workshop provides a hands-on opportunity to setup and configure
Lithium. It has been designed as a beginners introduction to the software
and how to configure SNMP reporting for network devices like printers,
desktop machines or services on servers. The software provides Email and
iPhone Push Notifications for alerts, visual graphical representation of
past trends and an internal website for clients with non-apple devices for
monitoring. Through the workshop you will be have access to a small
variety of devices to test your skills at finding information to monitor
and then implementing monitoring on the devices.

  4.1 MB

Rapid prototype development of useful apps using Filemaker + Filemaker GO 12 for deployment on iPhones, iPods, iPads and Macs.

Alistair Campbell, Edith Cowan UniversityPart of XW12

Attendees will leave with a number of personalised apps for their desired device(s).

The audience would be any one interested in rapid development and/or prototype development of useful apps with no coding for deployment on iPhones, iPods, iPads and Macs. The same app can easily recognise the device and display appropriate windows.

  1. Short introduction to the new features in Filemaker GO and Filemaker.
  2. The conversion of existing spreadsheets, a number of samples will be given.
  3. The development of a number of windows to display this information and how different types of data can be entered using standard database features.
  4. Issues that need to be considered when developing app, fonts, layout, navigation etc
  5. Explore the new ability to capture signatures, audio and video along with pictures within the app with no coding required.
  6. Deployment issues e.g. local and server based.

You are encouraged to bring your own iPad or iPhone with FileMaker GO 12 installed (a free download from the App Store).

  6.8 MB

Extending Lecture Recording Systems

Adam Reed, Australian National UniversityPart of XW12

I’ve recently done a proof of concept with our lecture recording system to automatically add chapter markers within the video. Once I determined where the chapters were I’ve extracted still frames and run them through OCR. Finally I created a HTML 5 player that would sync the text with the slides. It’s been done using free or open source software. This starts to make video “searchable”, instead of being a large binary blob.

This presentation will outline what I’ve done, the tools I used and how I have put them together. I would then like to open the session up to learn from other attendees what they are doing to add value to video assets, particularly any work around making video accessible, and / or people looking at automatic transcription of audio.

  839 KB

Building an SOE/MOE

Adam Reed, Australian National University

This hands on session will cover numerous aspect of building and maintaining a SOE/MOE including understanding OS X, software packaging, basic scripting and the command line. In addition you will see and use various tools that make managing a SOE easier. Finally you will gain some practical ideas that you can utilise in your environment. This session is a repeat from 2011.

  2 MB

Puppet for Developers – “Intermediate” SOE

Christian Unger, University of Queensland

This workshop is intended to bridge the gap between developers & system
administrators and deals with intermediated SOE focused topic, with the
goal of supporting the full development framework used by developers
through the use of Puppet.

It covers:

  • Leveraging your SOE to help other teams in your organisation;
  • Puppet to assist in the deployment and maintenance of developing
  • projects;
  • Managing “complex” Puppet installations
  • Creation of a real fact;
  • Leveraging Puppet’s programming features.

Coverage also includes

  • Pitfalls arising due to the different goals/needs of software developers
  • and system administrators;
  • Providing a more rapidly deployable kickstart environment;
  • Implementing a disaster recoverable SOE infrastructure;
  • Manual failing over between Puppetmasters; and
  • Implementing/upgrading a Puppetmaster that uses Passenger.

The primary basis for the software used is CentOS 6.2 with the SOE being
Enterprise Linux. There is also a strong focus on leaving SELinux enabled.

This workshop expands on my other workshop “Building a Standard Operating
Environment on Linux”, however it stands largely alone. Never the less the
two workshops should ideally be attended in sequence, with much of the
example code being extended from the first workshop. The concepts apply to
Linux/Unix or OS X, however the primary technical focus remains on Puppet.

  963.5 KB

Building a Standard Operating Environment on Linux

Christian Unger, University of Queensland

This workshop is intended to introduce an audience of technical staff to
the concepts associated with building a standardised operating environment
for the server environment. It covers with full worked examples how to

  • a repository server using;
  • a kickstart environment; and
  • a Puppetmaster to manage the fleet of servers.

The biggest single focus of the workshop is introducing the audience to
Puppet which occupies approximately two thirds of the workshop and is
platform agnostic. The course features Puppet examples for both Linux/Unix
and OS X.

  1.1 MB


Jenny Rhodes, University of NewcastlePart of XW12

A case study of the setup and support of the University of Newcastle’s council meetings into the paperless meeting space. Basic MDM for security and looking at what would be done differently if the project had access to the Apple Configurator tool. From concept to implementation and the ongoing support. This presentation will appeal to other universities that are concerned with mass managed deployment of iOS devices.

  2.2 MB