We’re really excited to announce a brand-new event on the AUC calendar – EveryWorld 2020.
Due to continued uncertainty around travel due to the COVID-19 pandemic, we’re rolling our three annual events (/dev/world, X World and CreateWorld) into a single online event to be held at the end of November. The call for participation is now open and we’d love to hear from current and new AUC community members who are keen to share their experiences.
X World is our annual training event for OS X and iOS system administrators and support staff, and will be held at UTS, Sydney June 24-26, 2020.
We are now calling for presenters who wish to offer sessions and workshops at this year’s event. If you have a background in the installation, configuration, deployment, or on-going administration of OS X based systems, or experience in iOS deployment, management and app development, or if you work in related areas, we’d really like to hear from you. Presenters receive free registration to X World, and qualify for subsidised flights and/or accommodation.
The call for presentations is now open, and closes Friday March 27, 2020, at 9pm Sydney time. Offers can be made by completing the submission form.
We’re excited to confirm that /dev/world is back for its twelfth year, at RMIT Melbourne from September 2-4, 2019! /dev/world is our community event for anyone developing for Apple platforms. Check out the archives of earlier events or learn about this year’s event on the main /dev/world site! Or, go straight to the registration page to secure your ticket at the super early-bird price!
Hear about Apple’s commitment to privacy, explore security features in macOS and iOS, and discover security best practices with mobile device management.
Learn about the best practices for deploying Apple Technology in both one-to-one and shared-use environments and see how Apple School Manager and Apple Business Manager can streamline deployment.
Discover how teaching tools like the Classroom app make it easy to guide how students use devices and apps in the classroom or learning environment and provide insight into student progress.
Some of the most powerful opportunities for technology are realised in the hands of students and teachers. Apple designs technology that empowers every individual, no matter how they learn and what they love to do. And Apple Education is dedicated to helping schools make the most of Apple products to expand what’s possible for learning, create new opportunities for teaching and establish dynamic environments that inspire both.
Perfect for those new to managing Apple devices, this workshop will explain the concepts of MDM, what it can do, and what you need to know. Learn how to quickly deploy devices using Apple’s deployment programs, configure settings, and push out apps for both iOS and macOS. Enrol and manage your own test devices and see it working yourself. This workshop will be lead by local Jamf engineers – no sales pitch!
In preparation for this workshop, delegates should bring a test device running the latest version of either Mojave or iOS12.
How to talk cybersecurity with your customers.
Stop talking dry techno-babble and bring your message of cybersecurity to life. Learn to work with key stakeholders to deliver a persuasive presentation that really means something to your audience.
You know it’s critical to practice good cybersecurity hygiene. You are all too aware of the poor security practices of your clients. You want to help them. You want to protect them. But how do you protect them from themselves? Especially when they aren’t listening to your warnings!
The simple mention of cybersecurity sucks the air out of a room. This is why we’ve found ways to talk about cybersecurity without focusing on cybersecurity. In this workshop, you’ll learn how to articulate why cybersecurity awareness and ongoing best-practices are absolutely critical in today’s interconnected world. You’ll learn how to help people bring this new-found awareness back to their home, office, school — any organization to which they contribute. You’ll become a godlike (nondenominational) figure in your community as you learn how to empower your audience to more confidently share your knowledge with the people they know so we can all benefit from the dissemination of the good word of cybersecurity (without actually saying cybersecurity)!
What You’ll Get
You’ll learn to…
Ben is the Founder and President of Forget Computers where he leads a brilliant team using intelligent tools, clear communication, and a positive attitude to help people accomplish more — more securely — with Apple technology. We can’t wait for him to help you do the same.
(*yea you know me – Rhyming and Acronyms are fun. Confusing changes to software is not).
A deeper dive into the new challenges presented to admins in the general and even ideal future of user enabled choices around personal data access and what that means to organizations managing those computers.
Mike was a Mac and Windows admin in higher education for 7 years prior to joining Jamf as a Support Specialist in 2011.
He then went on to join the Education Services team where he wrote and delivered the CCA, CJA and CCE courses for multiple years. In 2013 he was tasked with being part of the small team responsible for opening the first European Jamf office in Amsterdam. While in EMIEA he played the roles of Education Services Engineer, Pro Services Engineer, the escalation for support and an occasional Pre-Sales Engineer.
This is the second time Mike has presented at X World with the first time being back in 2014 when he came to Australia to help train the newly opened Jamf office. He is currently a Technical Product Manager for Jamf Pro. In his free time, he is also part of two pinball leagues.
*Not a literal map though, that would be weird for a client management software company to present that.
A session full of fun and surprises going over where Jamf has gone this year and where we plan to in the future. Hint: we’re not getting into map making.
Mike was a Mac and Windows admin in higher education for 7 years prior to joining Jamf as a Support Specialist in 2011.
He then went on to join the Education Services team where he wrote and delivered the CCA, CJA and CCE courses for multiple years. In 2013 he was tasked with being part of the small team responsible for opening the first European Jamf office in Amsterdam. While in EMIEA he played the roles of Education Services Engineer, Pro Services Engineer, the escalation for support and an occasional Pre-Sales Engineer.
This is the second time Mike has presented at X World with the first time being back in 2014 when he came to Australia to help train the newly opened Jamf office. He is currently a Technical Product Manager for Jamf Pro. In his free time, he is also part of two pinball leagues.
Bash is the default shell scripting language on the Mac and it can be used to perform many tasks. Packages are the installers that we use to add applications and utilities to Mac OS.
This two part workshop provides a gentle introduction into Bash scripting, specifically aimed at writing scripts to help with creating Mac packages.
In the second half we cover how to create and edit packages. We will use our new found Bash skills to create scripts that clean up previous installations, create license files, make API calls etc.
No previous scripting/packaging experience is needed, just bring your Mac and if you have one, your favourite text editor.
Jon is currently the IT Manager at St Vincent’s Institute – a medical research institute in Melbourne affiliated with the University of Melbourne.
For the average support tech that hasn’t had the chance to enrol in a Jamf 100/200 course, using the Jamf Pro console to troubleshoot a Mac issue can be an overwhelming experience. The Jamf API allows Mac Admins to pick and choose what attributes they want their level 1 and 2 techs to consider first, and the Slack API provides an easy-to-use way to obtain and present this information.
In this presentation, Tania will discuss her journey in building a Jamf Pro Slackbot for her macOS support team, using the Jamf Classic API, AWS Lambda, and lots of Python.
Tania Dastres has worked in IT for more than 12 years, all of which have been in Apple support. She started providing Tier 1 AppleCare Support for Apple, worked as an Apple Technician at RMIT for 9 years, and now works at SEEK, as an Apple System Administrator.
She is a wannabe programmer, and will search for any excuse to use Swift at work.
